Privacy Policy

1. Information We Collect

When you browse our store, create an account, or purchase a book from Thiruvalluvar Publications, we collect essential customer details required to process your transaction.

For Guest Checkouts: We collect your name, delivery address, phone number, and email address strictly to process, ship, and fulfill that specific book order.
For Registered Accounts: We securely store your account profile data, including your login credentials, saved billing/shipping preferences, and comprehensive order history to provide a seamless, faster checkout experience for your future purchases.

2. Security of Financial Transactions

We do not store your credit card numbers, net banking passwords, or UPI data on our servers. All financial checkouts are processed securely through authorized, fully compliant Indian payment gateways. Your payment data is protected using standard industry-grade encryption.

3. How Your Data is Used

Your personal information is strictly used for core business and account management operations:

Processing your book orders, managing your user account profile, and validating successful payments.
Sharing automated shipping and courier tracking updates via email or mobile alerts.
Providing immediate customer support through our official communication channels.

We do not sell, trade, or share your data with external third-party marketing agencies.

4. Data Retention, Account Controls & Support Queries

Guest Orders: Guest checkout order metrics are stored in our secure database strictly for accounting, compliance, and fulfillment validation inside our return windows.
User Accounts: If you choose to create an account, your profile data is maintained as long as your account remains active. Users retain full control over their data and can update their profile information directly inside their customer dashboard.
Contact Us: If you have questions regarding your data or wish to request account deletion, please contact us at thiruvalluvarpublications1970@gmail.com.